Child Safety Standards

Effective date: 27 October 2026 · Wasla, by Ahmed Bassiouny

Our standards

• Creating, sharing, requesting or promoting any content or behavior that sexually exploits, abuses or endangers children is prohibited by our Terms of Service.
• Wasla isn't intended for children under 13, or under the minimum age in their country.
• Nobody can message or call a Wasla user until that user accepts their contact request, and anyone can be blocked instantly.
• We comply with applicable child safety laws, including reporting obligations to the National Center for Missing & Exploited Children (NCMEC) and relevant national authorities.

How to report

1. In the app: open the chat, tap the person's name, then tap Report. You can include the messages you want us to review, and block them at the same time.
2. By email: safety@waslachat.app. Include the person's Wasla ID (shown on their contact info screen) and what happened.
3. If a child is in immediate danger, contact your local police or emergency services first. In the United States, you can also report to NCMEC's CyberTipline at report.cybertip.org.

How we respond

Wasla is end-to-end encrypted, so we can't see message content unless a user shares it with us in a report. When we receive a report:

• We review it promptly, and with priority for anything involving a child.
• We suspend the reported Wasla ID's access to our servers when it violates these standards, which stops it from connecting to anyone.
• We report apparent CSAM and child exploitation to NCMEC and/or the relevant authorities as required by law, and preserve the information we hold as legally required.
• We cooperate with valid law enforcement requests. Because of end-to-end encryption, we hold very little data (see our Privacy Policy).

Child safety contact

Our designated point of contact for child safety matters: Ahmed Bassiouny, safety@waslachat.app.