Terms of Service

Effective date: 27 October 2026

1. Agreement

These Terms are an agreement between you and Ahmed Bassiouny, the developer of Wasla ("Wasla", "we", "us") for your use of the Wasla app and related services (the "Service"). By creating a Wasla ID or using the Service, you agree to these Terms and to our Privacy Policy. If you don't agree, don't use the Service.

2. Who can use Wasla

You must be at least 13 years old, or the minimum age required in your country to use online services without parental consent, whichever is higher. You must not use Wasla if the law forbids you from doing so.

3. Your account and recovery phrase

• Your Wasla account is a cryptographic identity created on your phone. Your 12-word recovery phrase is the only way to restore it.
• You are responsible for keeping your phone, passcode and recovery phrase secure, and for activity under your Wasla ID.
• Because we never have your keys, we can't recover your account, messages or backups if you lose your recovery phrase and your phone.

4. Acceptable use

You agree not to use Wasla to:

• Create, share or request any content that sexually exploits or endangers children. We have zero tolerance for this and will report it to authorities. See our Child Safety Standards.
• Break the law, or promote violence, terrorism or illegal activities.
• Harass, threaten, bully, stalk or impersonate anyone, or share someone's private information without permission.
• Send spam, bulk or automated messages or contact requests, or scrape or collect users' information, for example through "Find me" lookups.
• Share malware or phishing links, or attempt to gain unauthorized access to accounts, devices or our systems.
• Disrupt, overload, reverse engineer for abuse, or interfere with the Service or our servers.

5. Safety tools and enforcement

Messages are end-to-end encrypted, so we can't see or moderate their content. You stay in control: nobody can message you until you accept their request, and you can block or report anyone from their chat. When you report someone, you can choose to share the messages you want us to review. We may limit or suspend a Wasla ID's access to our servers if we have good reason to believe it is violating these Terms, and we cooperate with law enforcement where the law requires.

6. Your content

You keep all rights to what you send. Because your content is encrypted end to end, we don't have access to it and need no license to it, beyond what's technically necessary to carry encrypted data between devices. You're responsible for what you share and for having the right to share it.

7. Optional features and third-party services

Some features rely on services you choose to use, such as iCloud or Google Drive for backups, or your email provider for "Find me". Your use of those services is also governed by their own terms. Notifications are delivered through Apple and Google.

Prayer times are computed on your phone from a location you choose to provide and standard astronomical methods; they may differ by a few minutes from local announcements and are offered as a convenience, not as a religious ruling. The azkar texts are provided for personal use; please report any mistake in them to support@waslachat.app. Reminders and alerts depend on your phone delivering notifications, which we can't guarantee.

In a group, what you write is visible to every member, including people who aren't your contacts; be as careful as you would be in any group conversation.

8. Our service

We work hard to keep Wasla available and secure, but we don't guarantee that it will be uninterrupted, error-free, or that every message will be delivered. Messages are delivered phone to phone and may wait until both devices are online. We may change, add or remove features. We'll tell you in advance of changes that significantly affect you, where reasonably possible.

9. Disclaimers

To the extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement.

10. Limitation of liability

To the extent permitted by law, we won't be liable for indirect, incidental, special, consequential or punitive damages, or for loss of data, messages or accounts, including loss caused by a lost recovery phrase. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim (if any) or USD 50. Nothing in these Terms limits liability that can't be limited by law, or your statutory rights as a consumer.

11. Ending your use

You can stop using Wasla and delete your account at any time (how). We may suspend or end access for serious or repeated violations of these Terms, or where the law requires.

12. Changes to these Terms

We may update these Terms. We'll post the new version here with a new effective date and, for material changes, let you know in the app. If you keep using Wasla after changes take effect, you accept the updated Terms.

13. Governing law

These Terms are governed by applicable law. If a dispute comes up, please contact us first at support@waslachat.app, and we'll try to resolve it informally. Nothing in these Terms takes away rights you have under the consumer protection laws of the country where you live, including the right to bring proceedings there.

14. Apple and Google

These Terms are between you and us, not Apple or Google. Apple and Google aren't responsible for the Service or its content. Where you downloaded Wasla from the App Store, Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

15. Contact

support@waslachat.app
Ahmed Bassiouny, developer of Wasla