How can we help?

Your account is a private ID created on your phone, so you don't have to share your number with us or with the people you chat with. You add people with an invite link or QR code, or, if you both choose, by email.

In Chats, tap +. Search for their email (if they chose to be findable), scan their QR code, paste their invite link, or share yours. They need to accept your request before you can chat.

Your recovery phrase. It's the only way to restore your account on a new phone, and to unlock your backups. Write it on paper and keep it somewhere safe. Never share it: anyone with these words can become you. We can't recover it for you.

Yes. Wasla has no ads and doesn't sell your data.

Wasla delivers phone to phone. If your contact's app is closed, short messages arrive inside an encrypted notification. For photos, voice notes and long messages, the notification shows a preview and their phone gets the rest straight from yours, over a direct connection between the two phones, as long as your Wasla is still open or running. If the two phones can't connect directly (some strict mobile or office networks block it), or both are offline, it arrives when you're both back online on a network that allows it.

Check that notifications are allowed for Wasla in your phone's settings, and in You → Notifications. On Android, also allow Wasla to run in the background (battery settings), and on Android 14+, allow full-screen calls if Wasla shows that option.

Make sure both phones have a working internet connection, and that Wasla is allowed to use the microphone (and camera for video). Some strict networks block calls; try switching between Wi-Fi and mobile data.

It's still on your friend's phone, which isn't connected right now. Tap it once: Wasla wakes their phone silently and the photo comes straight to you when it answers. Tap again within a minute and their phone also shows a notice asking them to open Wasla, which helps with iPhones that sleep deeply. If their phone is online but the photo still won't come, press and hold it and choose Why hasn't this arrived? for the reason that applies.

Pick a photo and the editor opens with it: crop with the corner handles, turn, flip, draw, add text or emoji, or use Blur to hide a face, a number plate or a card number (what's under it is really removed). HD sends it sharper; Save keeps a copy in your photos. Everything happens on your phone.

Chats → + → New group, pick contacts and name it. Each person gets an invitation and is in once they accept. Only admins can add, remove or rename. People who aren't your contacts appear with a "~" before their name. Everything you can do in a chat works in a group; to leave, open the group's info and tap Leave.

Yes: You → Privacy. When read receipts are off, you also won't see other people's.

Yes. Status tab → Status privacy: all your contacts, all except some, or only the people you pick. You can also change it for a single status before posting ("Sharing with"). Nobody is told they were left out.

Yes, on your phone only: You → Voice notes → Voice notes to text (off by default). The built-in engine uses your phone's own offline speech recognition. For better Arabic, pick a speech engine under Speech engine: "Arabic + English" or "Arabic dialects" download a model of about 190 MB once, then run on the phone. The audio never leaves it. You see the text before sending and can send the voice, the text, or both.

Press and hold it. Edit is available for 15 minutes, Delete for everyone for 48 hours; after that only Delete for me remains. Both work in groups too.

Besides notes, links and photos: tap + for a To-do list (tick items off in the note, edit it later) or a Template (shopping list, packing list, today, meeting notes). Press and hold a note to Pin it to the top (up to 5) or set a Reminder. Reminders work on messages in any chat: a notification at the time you chose opens the message. All of it stays on your phone.

They're small apps at the top of Chats. You → Apps lists the three; each has its own settings screen (also behind the gear on the Azkar and prayer times screens) where you turn it on or off. Off hides it from Chats and pauses its alerts; nothing is deleted. The azkar list ships with the app; the day's prayer times are computed on your phone once you tap Use my location (read once, rounded to about a kilometre, never sent anywhere). The town shown next to your times comes from a list inside the app, not from a lookup. The prayer times screen also shows the Qibla (turn the phone until the needle settles) and the Hijri date; the calculation method is in its settings.

Adhan alerts and the reminder 20 minutes before each prayer are in You → Apps → Prayer times (pick which prayers there too); the azkar reminders in You → Apps → Azkar. They're ordinary notifications your phone schedules for the next three days from your prayer times, refreshed every time you open Wasla: morning azkar 25 minutes after Fajr, evening azkar 25 minutes after Asr. They're off until you turn them on.

Use You → Move to a new phone to transfer your chats directly, or install Wasla on the new phone and choose I have a recovery phrase. To bring your messages too, restore from your encrypted backup.

Install Wasla on a new phone and restore with your 12 words. Your contacts reconnect automatically. Messages come back only if you had a backup.

Turn them on in You → Chat backup, using iCloud (iPhone) or Google Drive. Backups are encrypted on your phone with your recovery phrase before upload, so Apple and Google can't read them. A backup holds your chats, groups, settings, pinned notes, reminders, prayer place and call log, so a restore puts everything back. Never your keys: those come from your 12 words.

You → Delete account. See what's deleted.

Open the chat, tap their name, then Block or Report. Blocked people can't message, call or see when you're online. Reports go to our safety team. See our Child Safety Standards.

Tap their name → Verify security, and compare the safety number with them in person or on a call. If it matches, nobody is in the middle.