WaslaDelete your Wasla account
Wasla, by Ahmed Bassiouny
Delete from the app (recommended)
- Open Wasla and make sure you're connected to the internet.
- Go to the You tab.
- Scroll down and tap Delete account.
- Confirm with Delete everything (and Face ID or your fingerprint, if app lock is on).
Deletion is immediate and can't be undone.
What gets deleted
On your phone: your identity keys, all chats, messages, photos, voice notes, call history, contacts and settings.
On Wasla's server, straight away:
- Your connections (the list of Wasla IDs you'd added). Your contacts see you as offline.
- Your notification tokens.
- Contact requests waiting for you, "someone has a message for you" markers, and your iPhone fetch ticket.
- Your "Find me" email link and its protected fingerprint.
- Your settings stored on the server.
- Groups: your phone tells each group it's leaving; the other members' phones record it. (Nothing about groups was ever on the server.)
What isn't deleted
- Messages on other people's phones. Copies you sent stay on your contacts' devices, like any messenger. Use "Delete for everyone" (within 48 hours of sending) or disappearing messages beforehand if you want them gone.
- Your cloud backup. It's stored in your own iCloud or Google Drive, encrypted with your recovery phrase. To remove it:
- Google Drive: drive.google.com → Settings (gear) → Manage apps → Wasla → Options → Delete hidden app data.
- iCloud (iPhone): Settings → your name → iCloud → Manage Account Storage → Wasla → Delete Data.
- Crash reports contain no identifiers and are deleted automatically within 90 days.
Delete some data and keep your account
You don't have to delete your account to remove data. In Wasla:
- Your "Find me" email (the only personal data Wasla's server keeps): You tab → Find me → tap the remove icon next to the email → Remove. The server deletes the email's protected fingerprint and masked copy at once, and nobody can find you by it any more.
- A chat: open Chats, press and hold the chat → Clear chat. Its messages, photos and voice notes are deleted from your phone.
- A message you sent: press and hold it → Delete for everyone (within 48 hours of sending) to remove it from the other phone too.
- Call history: Calls tab → Clear call history.
- Your cloud backup: You tab → Chat backup → turn it off, then delete the backup data as shown above.
Crash reports contain no identifiers and are deleted automatically within 90 days. Questions: privacy@waslachat.app.
Lost your phone?
Install Wasla on another phone, choose I have a recovery phrase, enter your 12 words, then delete your account as above.
No phone and no recovery phrase? Your server data deletes itself: connections after 7 days without use, notification tokens within 60 days, waiting contact requests within 7 days, and “someone has a message for you” markers within 24 hours. To remove a "Find me" email link sooner, email privacy@waslachat.app from that email address, and we'll delete the link within 30 days.